Refund Policy
Effective date: June 2025
LSACengine strives to conduct all crowdfunding and contribution campaigns with transparency. This Refund Policy explains under what circumstances (if any) refunds will be issued for contributions or purchases made through our website.
1. Contributions Are Final
All contributions made to support LSAC (Laser Spatial Architecture Carving) (via bank transfer or any other authorized payment processor) are non-refundable, except when required by law (e.g., unauthorized charges).
By making a contribution, you acknowledge and agree that funds are used immediately to support research and development activities, and refunds are not provided for any reason after the payment is accepted.
2. Exceptions
Unauthorized Charges. If your credit card or payment method is charged without your consent, you must notify us immediately at support@lsacengine.com. We will investigate and coordinate with the payment processor to rectify any fraudulent or unauthorized transactions.
Payment Processing Errors. If a transaction fails or duplicates unintentionally, please contact us within 7 business days at support@lsacengine.com for a prompt review. If an error is confirmed, we will issue a credit or refund.
3. How to Request a Refund
Email us at support@lsacengine.com with:
Your full name
Date of transaction
Amount contributed
A brief explanation of your request
We will review your request and respond within 5–7 business days. Genuine errors (e.g., duplicate charges) will be corrected; otherwise, no refund will be issued.
4. Subscription or Recurring Payments
If you have signed up for any recurring or subscription-style support (e.g., monthly donations), you may cancel future payments at any time. To cancel, please contact us at support@lsacengine.com.
Canceling your recurring payment will not trigger a refund for past contributions. You will not be charged in subsequent billing cycles once the cancellation is processed.
5. Contact Us
If you have any questions about this Refund Policy or wish to dispute a charge, please reach out to support@lsacengine.com and we will work with you to resolve the matter.